Support

Advice and queries: TEI-L mailing list

The TEI boasts a friendly and highly skilled worldwide user community, whose members are quite willing to share their expertise. The best way to tap into this community is to join the TEI-L discussion list. Everyone is welcome to subscribe to the list, either via a webform or by sending an email to TEI-L-subscribe-request@lists.psu.edu. Archived messages from the list can be browsed or searched online through the LISTSERV archive and cover just about every text encoding topic you can imagine. All queries or comments about the TEI Guidelines or text encoding issues in general should be sent to the TEI-L list. You can unsubscribe from the list by sending an email to mailto:TEI-L-unsubscribe-request@lists.psu.edu There is also a list for the francophone community.

For queries or comments about non-technical matters, please see the list of addresses on our contacts page.

Slack

In addition to the TEI-L mailing list, the TEI uses an instance of Slack for some asynchronous communication. As with other communication mediums, this is open to the entire TEI Community, regardless of whether they are paying members or not. However, you need to be invited to the TEI-C Slack and the process to do so is to fill out this google form. The form will be reviewed and approved by an admin as soon as possible.

Social Media

The TEI maintains a presence on various social media. These may be used to advertise events, etc., but the mailing list and slack platform remain the better sources of discussion and advice.

Feature requests and bug reports

On the TEI's GitHub Site the TEI keeps track of Bug Reports and Feature Requests. As long as you are logged into your GitHub account you may report a bug or add a feature request, or comment on existing tickets. There are a number of repositories for the TEI Organization on GitHub.

Funding bid development

The TEI also can assist projects in the development of funding bid proposals that include TEI membership. We may be able to review the technical portion of the proposal to help ensure that it is plausible and realistic, and that it describes the use of TEI in a persuasive manner. We can also help projects think through the strategic and practical issues involved in designing a TEI project, so that costs and staffing can be accurately assessed and planned. Get in touch early in order to allow sufficient time for review and feedback, usually we would need at least six weeks before your internal submission deadline. For more information about this please read our page on support for funding bids, and if appropriate contact the TEI at chair@tei-c.org.

Learn the TEI

Interested in learning how to use the TEI Guidelines themselves? The Learn the TEI page provides a selection of introductory readings and general how-to guides, as well as guides to local practice submitted by other TEI users. For information about classes and workshops that offer formal instruction in use of the TEI Guidelines, see the events calendar.